C

Customer engagement

L'importanza della relazione in presenza e attiva con i clienti: non trascurate il Customer Success

SBAGLIANDO SI CRESCE

L'importanza della relazione in presenza e attiva con i clienti: non trascurate il Customer Success

29 Gen 2025

di Claudio Erba

<img width="768" height="513" src="https://www.economyup.it/wp-content/uploads/2024/09/shutterstock_2468711765-768x513.jpg" class="card-responsive-img fit-img" alt="Come evolve l&#039;engagement banking: opportunità e sfide dell&#039;interazione banca-cliente" decoding="async" srcset="https://www.economyup.it/wp-content/uploads/2024/09/shutterstock_2468711765-768x513.jpg 768w, https://www.economyup.it/wp-content/uploads/2024/09/shutterstock_2468711765-1079x720.jpg 1079w, https://www.economyup.it/wp-content/uploads/2024/09/shutterstock_2468711765-1618x1080.jpg 1618w, https://www.economyup.it/wp-content/uploads/2024/09/shutterstock_2468711765-1536x1025.jpg 1536w, https://www.economyup.it/wp-content/uploads/2024/09/shutterstock_2468711765-2048x1367.jpg 2048w, https://www.economyup.it/wp-content/uploads/2024/09/shutterstock_2468711765-132x88.jpg 132w, https://www.economyup.it/wp-content/uploads/2024/09/shutterstock_2468711765-1024x684.jpg 1024w, https://www.economyup.it/wp-content/uploads/2024/09/shutterstock_2468711765-scaled-lq.jpg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

il report
Come evolve l'engagement banking: opportunità e sfide dell'interazione banca-cliente
19 Set 2024
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<img width="768" height="432" src="https://www.economyup.it/wp-content/uploads/2024/05/Shutterstock_2192892981-1-768x432.jpg" class="card-responsive-img fit-img" alt="Come innovare l&#039;ingaggio dei clienti attraverso la sostenibilità" decoding="async" srcset="https://www.economyup.it/wp-content/uploads/2024/05/Shutterstock_2192892981-1-768x432.jpg 768w, https://www.economyup.it/wp-content/uploads/2024/05/Shutterstock_2192892981-1-1280x720.jpg 1280w, https://www.economyup.it/wp-content/uploads/2024/05/Shutterstock_2192892981-1-156x88.jpg 156w, https://www.economyup.it/wp-content/uploads/2024/05/Shutterstock_2192892981-1-1536x864.jpg 1536w, https://www.economyup.it/wp-content/uploads/2024/05/Shutterstock_2192892981-1-640x360.jpg 640w, https://www.economyup.it/wp-content/uploads/2024/05/Shutterstock_2192892981-1-1024x576.jpg 1024w, https://www.economyup.it/wp-content/uploads/2024/05/Shutterstock_2192892981-1-lq.jpg 30w, https://www.economyup.it/wp-content/uploads/2024/05/Shutterstock_2192892981-1.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

IMPRESA FOR GOOD
Come innovare l'ingaggio dei clienti attraverso la sostenibilità
20 Mag 2024
di Paolo Braguzzi
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<img width="768" height="544" src="https://img.economyup.it/wp-content/uploads/2021/10/Rema-1000_2-768x544.jpg" class="card-responsive-img fit-img" alt="Retail del futuro, i 5 trend: al centro l&#039;integrazione tra digitale e umano" decoding="async" srcset="https://img.economyup.it/wp-content/uploads/2021/10/Rema-1000_2-768x544.jpg 768w, https://img.economyup.it/wp-content/uploads/2021/10/Rema-1000_2-124x88.jpg 124w, https://img.economyup.it/wp-content/uploads/2021/10/Rema-1000_2-lq.jpg 30w, https://img.economyup.it/wp-content/uploads/2021/10/Rema-1000_2.jpg 791w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

NEGOZI DEL FUTURO
Retail del futuro, i 5 trend: al centro l'integrazione tra digitale e umano
18 Ott 2021
di Fabrizio Valente
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<img width="768" height="507" src="https://img.economyup.it/wp-content/uploads/2020/11/a-l-moheR9rdRGY-unsplash-768x507.jpg" class="card-responsive-img fit-img" alt="Da costruttori a mobility provider: 7 domande sulla trasformazione dell&#039;industria dell&#039;auto" decoding="async" srcset="https://img.economyup.it/wp-content/uploads/2020/11/a-l-moheR9rdRGY-unsplash-768x507.jpg 768w, https://img.economyup.it/wp-content/uploads/2020/11/a-l-moheR9rdRGY-unsplash-1090x720.jpg 1090w, https://img.economyup.it/wp-content/uploads/2020/11/a-l-moheR9rdRGY-unsplash-1636x1080.jpg 1636w, https://img.economyup.it/wp-content/uploads/2020/11/a-l-moheR9rdRGY-unsplash-1536x1014.jpg 1536w, https://img.economyup.it/wp-content/uploads/2020/11/a-l-moheR9rdRGY-unsplash-2048x1352.jpg 2048w, https://img.economyup.it/wp-content/uploads/2020/11/a-l-moheR9rdRGY-unsplash-133x88.jpg 133w, https://img.economyup.it/wp-content/uploads/2020/11/a-l-moheR9rdRGY-unsplash-1024x676.jpg 1024w, https://img.economyup.it/wp-content/uploads/2020/11/a-l-moheR9rdRGY-unsplash-scaled-lq.jpg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

L'ANALISI
Da costruttori a mobility provider: 7 domande sulla trasformazione dell'industria dell'auto
17 Nov 2020
di Ferdinando Pennarola
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<img width="768" height="432" src="https://img.economyup.it/wp-content/uploads/2020/06/retail-customer-engagement-768x432.jpg" class="card-responsive-img fit-img" alt="Retail: nuovi comportamenti e nuove esigenze, il Customer Engagement passa dall’AI" decoding="async" srcset="https://img.economyup.it/wp-content/uploads/2020/06/retail-customer-engagement-768x432.jpg 768w, https://img.economyup.it/wp-content/uploads/2020/06/retail-customer-engagement-1280x720.jpg 1280w, https://img.economyup.it/wp-content/uploads/2020/06/retail-customer-engagement-156x88.jpg 156w, https://img.economyup.it/wp-content/uploads/2020/06/retail-customer-engagement-1536x864.jpg 1536w, https://img.economyup.it/wp-content/uploads/2020/06/retail-customer-engagement-640x360.jpg 640w, https://img.economyup.it/wp-content/uploads/2020/06/retail-customer-engagement-1024x576.jpg 1024w, https://img.economyup.it/wp-content/uploads/2020/06/retail-customer-engagement-lq.jpg 30w, https://img.economyup.it/wp-content/uploads/2020/06/retail-customer-engagement.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

FASE 3
Retail: nuovi comportamenti e nuove esigenze, il Customer Engagement passa dall’AI
11 Giu 2020
di Annalisa Casali
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<img width="768" height="576" src="https://img.economyup.it/wp-content/uploads/2020/06/fabio-bracht-e3oE-l-rtpA-unsplash-768x576.jpg" class="card-responsive-img fit-img" alt="Retail Hub, l&#039;acceleratore che fa open innovation per le aziende della distribuzione" decoding="async" srcset="https://img.economyup.it/wp-content/uploads/2020/06/fabio-bracht-e3oE-l-rtpA-unsplash-768x576.jpg 768w, https://img.economyup.it/wp-content/uploads/2020/06/fabio-bracht-e3oE-l-rtpA-unsplash-960x720.jpg 960w, https://img.economyup.it/wp-content/uploads/2020/06/fabio-bracht-e3oE-l-rtpA-unsplash-1440x1080.jpg 1440w, https://img.economyup.it/wp-content/uploads/2020/06/fabio-bracht-e3oE-l-rtpA-unsplash-1536x1152.jpg 1536w, https://img.economyup.it/wp-content/uploads/2020/06/fabio-bracht-e3oE-l-rtpA-unsplash-2048x1536.jpg 2048w, https://img.economyup.it/wp-content/uploads/2020/06/fabio-bracht-e3oE-l-rtpA-unsplash-117x88.jpg 117w, https://img.economyup.it/wp-content/uploads/2020/06/fabio-bracht-e3oE-l-rtpA-unsplash-1024x768.jpg 1024w, https://img.economyup.it/wp-content/uploads/2020/06/fabio-bracht-e3oE-l-rtpA-unsplash-scaled-lq.jpg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Innovation management
Retail Hub, l'acceleratore che fa open innovation per le aziende della distribuzione
10 Giu 2020
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<img width="768" height="432" src="https://img.economyup.it/wp-content/uploads/2020/04/customer-engagement-768x432.jpg" class="card-responsive-img fit-img" alt="Customer engagement: che cos&#039;è e le strategie per ottenerlo" decoding="async" srcset="https://img.economyup.it/wp-content/uploads/2020/04/customer-engagement-768x432.jpg 768w, https://img.economyup.it/wp-content/uploads/2020/04/customer-engagement-1280x720.jpg 1280w, https://img.economyup.it/wp-content/uploads/2020/04/customer-engagement-156x88.jpg 156w, https://img.economyup.it/wp-content/uploads/2020/04/customer-engagement-1536x864.jpg 1536w, https://img.economyup.it/wp-content/uploads/2020/04/customer-engagement-640x360.jpg 640w, https://img.economyup.it/wp-content/uploads/2020/04/customer-engagement-1024x576.jpg 1024w, https://img.economyup.it/wp-content/uploads/2020/04/customer-engagement-lq.jpg 30w, https://img.economyup.it/wp-content/uploads/2020/04/customer-engagement.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />
Customer engagement: che cos'è e le strategie per ottenerlo
30 Apr 2020
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